FindoHR Terms of Use Agreement

Effective Date: October 8, 2025

Important: Please read these Terms of Use carefully. By accessing or using the FindoHR Platform, you agree to be bound by these Terms and all policies incorporated herein by reference.

These Terms of Use ("Terms") constitute a legally binding agreement between you, the subscribing employer or entity ("User" or "You"), and Hidden Leaf Technologies Private Limited ("Hidden Leaf Technologies," "Company," "We," or "Us"), an Indian company headquartered in Bangalore, Karnataka, regarding your use of the FindoHR SaaS platform and services ("Service" or "Platform").

1. The FindoHR Service

1.1 Service Description

FindoHR is a data-driven Software-as-a-Service (SaaS) platform designed to provide employers with predictive analytics and risk assessments to evaluate potential candidates and reduce employee attrition and turnover. The Service relies on proprietary algorithms and non-intrusive activity checks to generate risk scores and alerts.

1.2 Access and Availability

We will use commercially reasonable efforts to make the Service available. However, we do not guarantee uninterrupted or error-free operation of the Service. We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice.

2. User Account and Administration

2.1 Account Creation and Eligibility

To use the Service, you must register for an account and be a legal entity or an authorized representative of a legal entity (Employer). You agree to provide accurate, current, and complete information during the registration process.

2.2 Authentication and Security

Access to your account is secured via an OTP (One-Time Password) email mechanism. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify Us immediately of any unauthorized use or breach of security.

2.3 Superadmin Access and Rights

Hidden Leaf Technologies maintains a Superadmin portal. You acknowledge and agree that Our authorized personnel may access your account and data for the following purposes:

Account Approval and Vetting: To review and approve your application to join the Platform.
Monitoring and Compliance: To audit usage patterns for security, technical support, and compliance with these Terms and the Privacy Policy.
Termination: To suspend or terminate your account based on breaches of these Terms or policy violations.

3. Subscription, Fees, and Payments

3.1 Subscription Model

The Service is offered on a subscription basis (paid or trial). You agree to pay the subscription fees specified for your selected plan.

3.2 Payment Processing

All payments, including initial and recurring subscription payments, are handled through our integrated third-party payment gateway, Razorpay. By subscribing, you agree to comply with Razorpay's terms and conditions and authorize Us (via Razorpay) to charge your designated payment method on a recurring basis until you cancel your subscription.

3.3 Billing and Cancellations

Subscription fees are billed in advance. You may cancel your recurring subscription at any time through your account settings or by contacting our support team. Cancellation will take effect at the end of the current paid billing cycle, and you will not receive a refund for any fees paid for the remaining unused period.

3.4 Taxes

All fees are exclusive of applicable Indian taxes (GST) or other government charges, which you are responsible for paying.

4. User Responsibilities and Data Compliance (Critical)

4.1 Lawful Use

You shall use the Service only for lawful business purposes related to talent acquisition and retention. You shall not use the Service to discriminate against candidates or for any purpose prohibited by Indian or international law.

4.2 Data Principal Compliance (DPDP Act, 2023)

Critical Compliance Notice: You acknowledge and agree that you are solely responsible for the legality, accuracy, integrity, and quality of the Candidate Data (Personal Data) you upload to the Platform.

Specifically:

Notice and Consent: You must ensure you comply with the Digital Personal Data Protection Act, 2023 (DPDP Act) and any other applicable Indian laws regarding the collection and sharing of Personal Data. You warrant that you have provided the necessary Notice to, and where legally required, obtained explicit Consent from, the Data Principal (Candidate) for the disclosure and processing of their data by FindoHR for attrition risk assessment purposes.
Data Accuracy: You are responsible for ensuring the Candidate Data is accurate before uploading.

4.3 Prohibited Activities

You must not:

Upload any data containing viruses, malware, or other harmful code.
Attempt to reverse engineer, decompile, or otherwise discover the source code of the Service.
Use the Platform to generate or sell services competitive with FindoHR.

5. Intellectual Property and Data Ownership

5.1 Company IP

The Platform, including its software, algorithms, data models, trade secrets, trademarks (FindoHR), and all associated content, is the exclusive property of Hidden Leaf Technologies Private Limited. You are granted a limited, non-exclusive, non-transferable right to use the Service solely for your internal business purposes pursuant to these Terms.

5.2 User Data Ownership

You retain all ownership rights to the Candidate Data and any other data you upload to the Service. You grant Hidden Leaf Technologies a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and process the uploaded data solely as necessary to provide the Service, maintain, and improve the Platform.

6. Disclaimers and Limitation of Liability

6.1 Disclaimers

Service Disclaimer: THE FINDOHR SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. HIDDEN LEAF TECHNOLOGIES EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We make no guarantee that the risk assessments, predictions, or alerts generated by the Service will be 100% accurate, nor do we guarantee any specific hiring outcome, retention rate, or reduction in attrition. The Service provides information for your consideration only; all final hiring decisions rest solely with the User.

6.2 Limitation of Liability (Applicable in India)

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIDDEN LEAF TECHNOLOGIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE; (B) THE ACCURACY OF THE PREDICTIONS OR ALERTS GENERATED; (C) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS.

In no event shall the total aggregate liability of Hidden Leaf Technologies for all claims arising out of or related to these Terms or the Service exceed the amount you paid to Us for the Service in the twelve (12) months preceding the event giving rise to the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless Hidden Leaf Technologies, its officers, directors, and employees, from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your breach of these Terms.
Your violation of any law, regulation, or rights of a third party, particularly related to the unlawful collection or sharing of Candidate Data (DPDP Act violations).
Your use of the Service.

8. Termination

8.1 Termination by User

You may terminate these Terms by cancelling your subscription as set out in Section 3.3.

8.2 Termination by Company

We may terminate or suspend your account access immediately, without prior notice or liability, if you breach any provision of these Terms, particularly regarding the unlawful use of data or payment default. Termination may be executed via the Superadmin portal.

8.3 Effects of Termination

Upon termination, your right to use the Service will immediately cease. We will retain and delete your data in accordance with the Privacy Policy and applicable Indian laws.

9. Governing Law and Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.

9.2 Jurisdiction

Subject to Section 9.3, you agree that the courts located in Bangalore, Karnataka, India, shall have exclusive jurisdiction to resolve any dispute arising out of or relating to these Terms or the Service.

9.3 Arbitration

Any dispute or claim arising out of or relating to this agreement shall be referred to and finally resolved by arbitration in Bangalore, in accordance with the provisions of the Arbitration and Conciliation Act, 1996 (as amended). The arbitration tribunal shall consist of one arbitrator appointed mutually by the parties.

10. Miscellaneous

10.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Hidden Leaf Technologies regarding the use of the Service.

10.2 Changes to Terms

We reserve the right to modify these Terms at any time. We will provide you with notice of material changes via email or through the Platform interface. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

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